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If a stainless steel part rusts, warps, chips, cracks, bends, melts, or breaks, this is considered defective. Simply contact customer service to obtain a Return Authorization # (RA#) and ship the piece postage prepaid and we will repair or replace the item with an equivalent item at no charge.
NutriSeal is engineered to offer your family the safest, cleanest non-stick product available throughout the world through a natural, mineral-based ceramic surface. NutriSeal offers a unique combination of exceptional features: hardness, high-heat resistance, and amazing non-stick properties. Nutricraft Cookware therefore warranties NutriSeal for the life of the purchaser. If the surface begins to deteriorate, we will repair or replace the item for a nominal charge of $19.95.
This warranty does not cover damage caused by misuse or alterations to the product. If destroyed by fire, flood, storm, earthquake, other acts of God, misuse, commercial application, neglect, accident, or altered in any such way that its performance is affected, it will be replaced for half of the current retail purchase price plus shipping and handling. If a phenolic part (handle or knob) breaks or no longer functions, Nutricraft Cookware will make a replacement without inquiry as to cause provided the purchaser pay a nominal fee for such phenolic parts. This warranty gives you specific rights. You may also have other rights which may vary from state to state.
If service becomes necessary, head to our Contact Us page.